How does the migration process work?

• Send us your current hosting details

  Migrations can only be scheduled once you've signed up for our services however we know that you may have concerns or questions - we're even happy to do test migrations or take a copy of your site prior to going live so you can see for yourself the different by simply hosting with GURU. Please contact us if you wish to discuss your migration concerns.
  

  So that we can perform your migration we'll need to know information about your hosting and website details. These would be any logins to control panels, FTP, SSH or if your site has been built on a package such as WordPress, Magento or PrestaShop then also create us an admin login to the backend.
  

  Please note that we generally treat each account/website you want migrating as a separate migration to ensure these are completed correctly and there is no confusion.
  

• Assessment of current hosting

  Once we've received the information regarding the account you want migrating. We will perform an assessment of the accounts/data to be migrated from the remote server, we may need to request additional details from you to enable this to happen. The assessment is generally done within a few hours, after which we will have a better understanding of the process needed to migrate your account(s).
  

  This stage may involve a test migration being performed (if you have requested this) - this is especially the case on more complex migrations or busy ecommerce / web shops. 

• Plan

  After the assessment we should have sufficient details in order to formulate a plan of how to migrate your accounts. This will differ in each case, and depend on the number of accounts and where they are being transferred from. This stage may involve a test migration being performed.

  If you're happy for your account to be moved at any time then please let us know, this would expedite the process.
  

  During the migration you should experience no downtime to your site. The site will be served from both your old host and GURU during the migration process however, for those running an ecommerce store we may put the site in to maintenance mode while the transfer of data takes place to ensure consistency of the database and data (eg orders!).
  

  We also strongly encourage all customers ensure they have taken their own full, independent backups from their old hosting accounts. If you're unsure how to do this then please ask and we'll guide you through the process.
  

• Scheduling

  Once the migration plan has been completed, we can then schedule a suitable time for the actual live migration to take place. This step may require you to action DNS/NS changes.

  We would request that you are available to update nameservers as well as check the correct functioning of websites once they have been transferred via the preview links that we'll send over to you - we will be able to perform basic checks, but as the operator you are best placed to know the behaviour.

• Complete

  You'll need to wait up to 48 hours for changes to your DNS servers to propagate around the Internet. Once changed however, new requests will start being served by GURU servers and you'll begin to see the benefits of GURU Cloud Hosting.
  

  You should see a huge decrease in page load times, better uptime which then you should see an increase in sales / web site performance!
  

  Welcome to GURU!